Frequently Asked Questions

  • We do a draw to make it fair for all who are on the wait list. Once you’re in, your place is reserved

  • We will do a draw once per week so don’t worry if you dont make it in, there’s always next week

  • You will only be charged if you are selected. We’ll send you a text once you’re selected and we will process payment.

  • If you are not selected then don’t worry, there’s every chance you’ll still make it in the next draw the following week

  • Of course you can. We offer free returns. If you decide it’s not for you then simply use the pre paid return label

  • Right now we accept cards but in future we may look to accept more types

  • We currently ship to anywhere in the UK. We may look to ship to other countries in the future

  • That’s absolutely fine, simply return the bottle using your free return label. We will give your money back. You can choose to remain in the circle if you wish

  • We will continue making batches of past releases and they will be available only to circle members. If you decide you want a specific parfum, just let us know and you will receive it on the next release

  • Simply send us a message on our Contact Us page and we will get back to you as soon as we can.